Legal

Terms of Use

Applies to the TripEZGo iOS app and tripezgo.com　·　Effective: 16 August 2026　·　Last updated: 25 October 2026

1. Acceptance

TripEZGo (the “App”) is a mobile application developed and published by ZHONG CHENG LI (“we”, “us”). These Terms of Use (the “Terms”) form the agreement between you and us regarding your use of the App and the official website tripezgo.com.

By downloading, installing or using the App, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, do not download, install or use the App. You further represent that you are of legal age to enter into a contract in your jurisdiction, or have the consent of a parent or legal guardian.

In addition to these Terms, the App is subject to Apple’s Licensed Application End User License Agreement. These Terms govern matters specific to the App; Apple’s agreement governs the relationship between you and Apple.

2. Licence

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the App on devices you own or control, in accordance with the applicable platform usage rules, for personal, non-commercial purposes.

The App is licensed, not sold. All rights not expressly granted in these Terms are reserved.

3. Acceptable use

You agree not to do any of the following, and not to help or permit anyone else to:

• Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, algorithms or structure of the App, except to the extent expressly permitted by applicable law and not excludable by contract.
• Remove, obscure or alter any copyright, trademark or other proprietary notice in the App.
• Circumvent, defeat, interfere with or attempt to circumvent any technical measure, purchase validation mechanism or feature limit in the App.
• Copy, distribute, rent, lend, sell, sublicense, assign or otherwise make the App or any part of it available to a third party.
• Use the App for unlawful purposes, or to store or transmit unlawful, infringing, fraudulent or malicious content, or content that violates the rights of others.
• Access the App by automated means, bots or other abnormal methods, or engage in conduct that could impair the App or others’ use of it.

4. Paid features and subscriptions

The App may be offered free of charge and may include one or more paid features, in the form of auto-renewing subscriptions or one-time purchases.

The actual contents, plan structure, price, currency, billing period and availability of any paid feature are those displayed in the App Store at the time of your purchase, and may vary by region, exchange rate, applicable taxes or product changes. Any description in these Terms or on this website is illustrative only and is not a commitment as to price or features.

For auto-renewing subscriptions, the following general rules apply (as disclosed by the platform at the time of purchase):

• Payment is charged to your Apple ID account upon confirmation of purchase.
• A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period; the renewal charge is taken within 24 hours prior to the end of that period.
• You may manage your subscription or turn off auto-renewal at any time after purchase in your App Store account settings.
• One-time purchases do not auto-renew and are not charged again; the associated entitlement is tied to your account and may be restored through the platform’s mechanism.

5. Free trials

We may from time to time offer a free trial. The applicable plan, duration, eligibility conditions and usage limits are those disclosed in the App Store or in the App at the relevant time, and may be adjusted or discontinued by us or the platform at any time.

Unless stated otherwise, if you do not cancel before the trial ends in accordance with the platform’s rules, the trial converts automatically into a paid subscription and billing begins. Any unused portion of a free trial is forfeited when you purchase a subscription and is not refundable or creditable.

6. Cancellation and refunds

All transactions for the App are processed by Apple. To cancel a subscription, use your App Store account settings.

We cannot accept or issue refunds directly. Refund requests must be submitted to Apple under Apple’s policies (reportaproblem.apple.com), and approval is at Apple’s discretion under those policies.

7. Your content and backup responsibility

Content you create or import in the App belongs to you. We claim no ownership of it and cannot access it (see the Privacy Policy).

Precisely because we hold no copy of your content, backing up, preserving and restoring your data is entirely your responsibility. We strongly recommend enabling sync and making your own backups regularly. To the maximum extent permitted by applicable law, we accept no responsibility for corruption, loss or failure to restore data arising from a lost, damaged or replaced device, a system or cloud service failure, accidental deletion, a failed restore, software error, or any other cause.

In a co-edited trip, the travel companions you invite can view, change or delete that trip’s content, and their changes sync to every participant’s device. Whom to invite, and when to remove a companion, is your decision; we are not responsible for content changed, deleted or disclosed through a companion’s actions.

8. Data security and security incidents

We run no server that stores your trip content. Your content is stored on your device and, when you turn it on, synced, backed up and shared through Apple’s iCloud. Apple is responsible for the security of iCloud under its own terms; you are responsible for the security of your device and your Apple Account.

You should set a device passcode, turn on two-factor authentication for your Apple Account and keep your system up to date, and must not jailbreak your device or install unauthorised software. Keep the connection key shown on the App’s “Connect computer AI” page to yourself and use that feature only on networks you trust, and choose carefully whom you co-edit trips and share your location with.

We design and maintain the App with reasonable care, but no software can be guaranteed free of bugs or security vulnerabilities. We do not warrant that the App, your device, iCloud or any third-party service will be free from unauthorised access, malware, hacking or other security incidents.

To the maximum extent permitted by applicable law, we shall not be liable for any disclosure, alteration, corruption or loss of data caused by:

• a third party unlawfully breaking into, attacking or gaining unauthorised access to your device, Apple Account, iCloud or network;
• an error, outage or security incident at Apple or any other third-party service;
• your failure to take the precautions in the preceding paragraph, or content you yourself share, export or forward;
• the actions of travel companions you invite, or of computers and AI services you authorise to connect;
• a bug or security vulnerability in the App, except where caused by our intent or gross negligence.

When we learn of a security vulnerability in the App that could affect your data, we will fix it within a reasonable time and give notice where the law requires.

9. Third-party content and services

The App may integrate with or link to third-party services, websites or content (for example services provided by the operating system platform, or external links you paste yourself). Such content is provided and controlled by third parties. We are not responsible for its accuracy, completeness, availability, timeliness or legality, and the presence of a link does not imply endorsement.

Your use of third-party services is subject to that third party’s own terms and policies, and any dispute arising from those services is between you and that third party.

10. Changes, suspension and discontinuation

We reserve the right to add, modify, suspend or discontinue any feature, content or service of the App at any time, without prior notice, and without liability to you or any third party.

Any feature referred to in these Terms is illustrative and does not constitute a commitment to provide, maintain or continue that feature. Where a change would materially reduce a paid entitlement you have purchased and which is still in effect, we will indicate this by appropriate means.

11. Disclaimers

The App is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability and uninterrupted use.

You understand and agree that:

• The App may contain errors, defects, bugs, or incompatibilities with particular devices or operating system versions. We do not warrant that the App will operate uninterrupted, timely, securely or error-free, or that any or all defects will be discovered or corrected.
• The App is a personal information-organising and planning aid. It is not a transport, flight, booking, navigation, medical, financial or other professional service, and it does not confirm, change or monitor any reservation on your behalf.
• Times, distances, routes, reminders and other derived information shown in the App are estimates. They may be inaccurate or fail to appear as expected due to data sources, system scheduling or device state, and must not be relied upon as an alarm or critical alert. Do not rely on the App alone to catch a flight, a train or anything else you cannot miss.
• All decisions, plans and consequences based on content in the App are yours alone.

12. Limitation of liability

To the maximum extent permitted by applicable law, we shall not be liable for any damage arising from your use of, or inability to use, the App, or from any error, defect, crash, unresponsiveness, incompatibility, data corruption or loss, sync or backup failure, reminder or notification not appearing as expected, or incorrect or delayed display of information. Such damage includes without limitation:

• missed flights, trains, bookings, meetings or other engagements;
• resulting additional costs, rebooking or cancellation fees, accommodation or transport expenses;
• corruption, loss of, or inability to restore data, records or files;
• disclosure of, or unauthorised access to, data;
• loss of business, profits, goodwill or opportunity;
• any indirect, incidental, special, consequential or punitive damages.

The foregoing exclusions apply even if we have been advised of the possibility of such damage.

To the maximum extent permitted by applicable law, our total aggregate liability under these Terms or in connection with the App shall not exceed the amount you actually paid for the App to us or the platform in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, the exclusions and limitations in this section apply only to the extent permitted by that jurisdiction’s law. The exclusions and limitations in this section do not apply to damage caused by our intent or gross negligence, or to any liability that cannot be excluded in advance by law. Nothing in these Terms excludes, restricts or modifies any statutory right granted to you under consumer protection or other mandatory law that cannot be excluded by contract.

13. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from any third-party claim, demand, proceeding, damage, liability or expense (including reasonable legal fees) arising out of your breach of these Terms, your violation of law, or your infringement of a third party’s rights.

14. Intellectual property

The App and its source code, interface design, icons, illustrations and copy, the “TripEZGo” name and logo, and all content of this website, are owned by us or our respective licensors and protected by copyright, trademark and other laws. Using the App grants you no intellectual property right or licence beyond that expressly stated in these Terms.

15. Termination

You may terminate these Terms at any time by deleting the App. We may terminate your licence without prior notice if you breach these Terms.

Provisions that by their nature should survive termination (including without limitation sections 7, 8, 9, 11, 12, 13, 14 and 17) remain in effect. Termination does not affect rights you hold in respect of existing subscriptions or purchases under Apple’s policies.

16. Apple-specific terms

You and we acknowledge that these Terms are concluded between you and us only, and not with Apple Inc. (“Apple”).

• We, not Apple, are solely responsible for the App and its content. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
• We, not Apple, are responsible for addressing any claims relating to the App, including product liability claims, claims of non-compliance with legal or regulatory requirements, and claims arising under consumer protection or similar legislation.
• In the event of a third-party claim that the App infringes that party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that claim.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

17. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of China (Taiwan), excluding its conflict-of-law rules. For disputes arising from these Terms, the parties agree that the Taiwan Taipei District Court shall be the court of first instance, without prejudice to a consumer’s statutory right to bring proceedings before the court of their place of residence, or to any mandatory rule of jurisdiction.

Where mandatory law in your jurisdiction affords you stronger protection, that law prevails.

18. General

Severability. If any provision of these Terms is held invalid, unlawful or unenforceable, the remaining provisions remain in full force, and that provision shall be construed and applied in the manner closest to its original intent that is lawful.

No waiver. Our failure or delay in exercising any right under these Terms does not constitute a waiver of that right.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a transfer of business, merger or reorganisation.

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App, superseding all prior related oral or written statements.

19. Changes to these Terms

We may revise these Terms from time to time. Revisions are reflected in the “Last updated” date on this page; where changes are material, we will indicate this in the App or on this website by appropriate means. Continuing to use the App after a change takes effect constitutes acceptance of the revised Terms.

20. Contact

Questions about these Terms are welcome at contact@tripezgo.com.

See also the Privacy Policy.

21. Data Sources

When you're offline or the map service isn't responding, trip place search uses a place list built into the app. It comes from the sources below, selected and adapted: cities, top-level regions, countries, and well-known islands, areas and landmarks.

Place names, coordinates and time zones

GeoNames (geonames.org), licensed under CC BY 4.0.

Time zones by country

IANA Time Zone Database (zone.tab), public domain.

Han character variants

Unicode Unihan Database, © Unicode, Inc., under the Unicode License v3; the Japanese shinjitai table from OpenCC, under the Apache License 2.0.